Provide new qualified products and personnel education and training
1。 The products we provide are new and qualified products。
2。 Provide installation and commissioning and personnel education and training。
Second, the warranty period of 12 months
1 use the whole machine warranty period of 12 months
2。 Outside the warranty period, the company collects service fees as appropriate。 The company's position on the after-sales service department is a cost center rather than a profit center。 It is a link that provides full support for sales, not a profit-making department。
Third, regular quarter inspection service, life-long maintenance service
1。 The company regularly conducts quarterly inspection services for customers, actively helps customers to overhaul and maintain the machines, answers questions when you use the machine, and provides feedback to the company on your valuable opinions and suggestions。
2. All users of the company's products can enjoy lifelong maintenance services.
Excellent customer service philosophy:
First, create value for customers!
Second, we are to solve problems for customers, not to add trouble to customers!
Third, there are no bad customers, only bad service!
Fourth, you only need to make a phone call, and the rest is for us to do it!
V. Move customers with sincerity and win customers with services!